Business Measurement and Improvement
The overall objective and the main focus for any organisation is to grow profitability through continuously improving customer satisfaction as well as driving down operational costs. In order to achieve this, organisations have to be able to take a step back from the day-to-day operations of their business and recognise their current position, where they want to be and develop a plan of how they can get there.Visit the Jeff Ayres and Associates website for more information on Business Measurement and Improvement