Customer Service

Whether you need help choosing the right heating appliance, or you experience difficulty during or after installation, we are here to assist. Before, during or after installation, our Helpline will provide you with expert advice. Whether it's a simple query or a more complicated problem, help is only a phone call away. In the unlikely event that you experience a problem with one of our products that cannot be resolved over the phone or using our website, we will send out one of our nationwide service engineers. They are equipped with the latest communication technology to keep response times to a minimum.