Beware Unscrupulous Automatic Gate Traders

When a London based couple made the decision to install an automated single sliding gate at their London property, the aim was to provide an effective means of access control to their private residence, which is on a busy road with a public footpath running alongside. They approached a West London company whose advertising and promotion reassures customers of their endeavours to make ‘your property safe and secure’. An ironic claim given what followed. The couple paid a 50% deposit against the agreed works which represented a figure of just over £3.5K. As the installation process began, seeds of doubt regarding the technical competence of the firm began to take root. The installers initially failed to supply a stablising post to hold the gate when open, which given its 15 ft span, was essential. The couple also pointed out that the uneven slabs with a thin packing of cement underneath would not be a suitable foundation for the track on which the gates were going to run. Following the couple’s comments, the firm decided to partially inlay the track into the slabs, although this is still not satisfactory as the cement packing is no longer stable. To view the full article please click below.